Privacy policy

Last updated 15 November 2026. QuickAmend is operated by Skytech Services LTD ("we"). This policy explains what the QuickAmend Shopify app does with data from merchants who install it and from their customers.

What we collect

From the merchant's store: the store domain, timezone and currency, the app settings you choose, and an access token that lets the app call Shopify on your behalf. Tokens are encrypted at rest.

About orders: the order ID and number, when the edit window opens and closes, the status of the fulfillment hold, and a log of each edit with its before and after values. When a customer changes a shipping address, the log contains the old and new address.

We do not build customer profiles, we do not store payment details, and we do not use tracking cookies in the app.

Why we use it

Only to provide the service: deciding whether an order can be edited, applying the edit in Shopify, holding and releasing fulfillment, showing the merchant an activity log, and counting edits for billing.

Who we share it with

We do not sell data. Data is processed by Shopify (the platform the app runs on) and by Cloudflare (hosting and database). No one else receives it.

How long we keep it

Edit logs are kept while the app is installed so merchants can review past changes. When a merchant uninstalls the app, access tokens are deleted immediately. When Shopify sends its shop data erasure request (48 hours after uninstall), all remaining data for that store is deleted. Customer erasure requests sent through Shopify remove the stored address details for that customer's orders.

Your rights

Customers should contact the store they bought from, which is the data controller for their order; we act on the store's instructions. Merchants can ask us for a copy or deletion of their data at any time.

Security

All traffic is encrypted in transit. Access tokens are encrypted with AES-256. Requests from Shopify are verified by signature, and access to customer data inside the app is logged.

Contact

Skytech Services LTD · hello@quickamend.com